Your personal data is a trust we take seriously. Find out exactly how waja casino collects, uses, stores, and protects your information — transparently, clearly, and in compliance with Malaysian law.
Our Commitment: waja casino operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We never sell your personal data to third parties for advertising purposes. Your data belongs to you — we simply keep it safe.
This Privacy Policy ("Policy") explains in detail how waja casino ("Platform", "We", "Waja") collects, processes, stores, and protects your personal data when you use the waja casino platform — whether via our website, mobile app, or any other service channel.
This document was drafted in Bahasa Melayu to ensure every Malaysian player fully understands their rights and how waja casino handles their personal information. waja casino believes that transparency is the foundation of trust, and trust is the foundation of a strong relationship between platform and player.
By registering and using the waja casino platform, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to close your account.
This Privacy Policy should be read together with Terms & Conditions waja casino, together with both of these documents, forms the complete agreement between you and waja casino.
Waja casino only collects data necessary to provide a safe, fair, and efficient service to players in Malaysia. Below are the categories of data we collect and the purpose behind each:
| Data Category | Type of Information | Purpose |
|---|---|---|
| Identity | Full name, identity card number, date of birth, photo | Account verification (KYC), fraud prevention |
| Relationships | Email address, phone number, residential address | Communications, customer support |
| Finance | Payment methods, deposit & withdrawal history | Transaction processing, anti-money laundering |
| Technical | IP address, device type, browser, OS, location | Security, fraud detection, platform optimisation |
| Games | Game history, betting activity, winnings record | Responsible gaming, service improvement |
Your data is collected through several channels: registration forms, the KYC process, payment transactions via methods such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay, communications with the waja casino support team, and automated tracking technologies such as cookies.
Every piece of data we collect has a specific and legitimate purpose. waja casino does not use your data for any purpose not stated in this policy. Here is how we primarily use your personal data:
Waja casino applies different legal bases for processing your data depending on the purpose – whether contractual necessity, legal obligation, legitimate interest, or your consent. You have the right to withdraw your consent at any time for processing activities based on consent.
Waja casino does not sell players' personal data to any third party under any circumstances. However, there are limited situations where we may need to share your data with trusted parties:
Important Note: All third parties that receive your data from waja casino are bound by strict data processing agreements and are prohibited from using your data for any purpose other than those specified.
Waja casino continuously invests in the latest security technologies and processes to protect your personal data from unauthorised access, loss, or misuse. Our security systems are built in layers to ensure maximum protection.
While we take every reasonable precaution, no system is 100% immune to breaches. Should any security incident occur that affects your data, waja casino is committed to notifying you within the timeframe required by Malaysian law.
Waja casino uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the waja casino platform.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the waja casino platform. For more information on managing cookies, please refer to your browser settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by waja casino. We are committed to making it easy for you to exercise these rights:
You have the right to request a copy of all personal data waja casino holds about you at any time.
If your data is inaccurate or out of date, you have the right to request that waja casino correct it without undue delay.
You may request the deletion of your data, subject to waja casino's legal obligations to retain certain records.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another service provider.
You may withdraw your consent to certain types of processing at any time through your account settings or by contacting us.
To exercise any of the rights above, send your request to support@wajacasino.com with the subject line "PDPA Rights Request" along with your account number. waja casino will process your request within 21 working days as required under PDPA 2010.
Waja casino retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required under Malaysian law. Our data retention schedule is as follows:
When data is no longer needed and there is no legal obligation to retain it, waja casino will securely delete it or store it in anonymised form.
Waja casino strictly prohibits use of the platform by anyone under the age of 18. Our platform is not designed for children, and we do not knowingly collect personal data from minors.
Should we discover that personal data belonging to a child under 18 has been collected without proper age verification, waja casino will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered on waja casino are encouraged to contact us immediately at support@wajacasino.com.
Waja casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our service practices, Malaysian legal requirements, or industry developments. The "Updated" date at the top of this page will always reflect the most current version of the policy.
For significant amendments that materially affect your privacy rights, waja casino will notify you via an in-platform notification or an email to your registered address at least 14 days before the changes take effect. Continued use of the waja casino platform after the effective date of any amendment will be considered your acceptance of the updated policy.
Waja casino has appointed a Data Protection Officer responsible for ensuring compliance with PDPA 2010 and this privacy policy. If you have any questions, concerns, or complaints regarding your data privacy, please reach out to us through the following channels:
You also have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner if you believe waja casino has violated your privacy rights and the matter has not been resolved to your satisfaction by us.
Have questions about privacy? Visit our Frequently Asked Questions (FAQ) us for quick answers to the questions most frequently asked by players in Malaysia.
Why Trust waja casino
At waja casino, data protection isn't just a document that exists on paper. It's how we operate every day to ensure your trust is maintained.
Waja casino operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Every aspect of our data handling has been reviewed and approved to ensure complete adherence to local laws protecting the privacy rights of Malaysians.
All data flowing between your device and waja casino's servers is protected by 256-bit SSL encryption – the same standard used by Malaysia's leading banks. Whether you're making a deposit via DuitNow or playing slots, your data is always secure.
Waja casino gives you full control over your data. Access, correct, or delete your data — all it takes is a quick email to our team. No complicated processes, no unnecessary red tape.
Waja casino has never sold, and will never sell, players' personal data to advertising companies or any third party for commercial purposes. Your data is used solely to improve our services and your experience on the waja casino platform.
Every transaction via Touch 'n Go, GrabPay, Boost, ShopeePay, FPX Maybank2u, or CIMB Clicks is processed through encrypted, secure payment channels. waja casino does not store your bank card or bank account details directly on our servers.
The digital world moves fast. waja casino updates this Privacy Policy periodically to keep it aligned with evolving technology, changes in Malaysian law, and industry best practices — so your protection stays relevant.
Now that you know how waja casino protects your data, it's time to experience the platform for yourself — secure, transparent, and genuinely enjoyable. Create a free account today and explore hundreds of slots, live casino games, lottery, and Sports Betting with complete peace of mind.
PDPA 2010 Compliant · SSL 256-bit · No Data Sales · 24/7 Support · 18+ Only